Privacy Policy

At PR Tacospeed, we take the privacy of our clients and users seriously. This Privacy Policy describes how we collect, use, and protect personal information in compliance with the General Regulation of Data Protection (GDPR) of the European Union, the Shield Act, and the use of Google's reCAPTCHA.

1. Responsible Entity
A PR Tacospeed unip. Ltd, based in Industrial Zone Valley of Sale Lot 2, Arm. 2H, 8005-412 Faro, taxpayer taxpayer 513500545 is responsible for handling personal data collected through our website and services provided in the workshop.

2. Collected Data
We collect different types of personal data when our clients use our website or our services, including but not limited to:
2.1. Personal ID Data: Name, Email Address, Phone Number and Address.
2.2. Service data: information regarding vehicle and type of requested services (eg, tacograph awarding, air conditioning maintenance, etc.).
2.3. Payment data: payment information, where applicable, although this data is processed by safe platforms and not directly stored by PR Tacospeed.
2.4. Navigation and cookies data: through the use of Google reCAPTCHA, we collect data related to user behavior on our website to ensure security and prevent abusive use of online forms.

3. Data Treatment Purpose
We use customers' personal data for the following purposes:
3.1. Manage serving and scheduling requests.
3.2. Process and provide the requested services (e.g.: general mechanics, tacograph harvesting).
3.3. Communicate with customers for confirmation of markings, changes or cancellations.
3.4. Comply with legal obligations including financial reporting and tax bonds.
3.5. Send marketing communications or promotions only if the client has given their express consent to this.
3.6. Preventing fraud and ensuring site security through Google reCAPTCHA integration.

4. Legal Base for Data Treatment
PR Tacospeed treats personal data based on the following conditions:
4.1. Contract execution: to provide the services requested by customers.
4.2. Compliance with legal obligations: to meet applicable legal and regulatory obligations including Shield Act.
4.3. Consent: for sending marketing communications, if the client has provided their explicit consent. The customer can remove consent at any time.
4.4. Legitimate Interest: To Ensure the Safety of Our Website and Services, Using Google ReCAPTCHA to Protect Against Abuse.

5. Personal Data Sharing
PR Tacospeed does not share your customers' personal data with third parties except:
5.1. To comply with legal or regulatory obligations, such as those provided in the Shield Act.
5.2. With contract service providers (e.g., payment platforms and Google for reCAPTCHA) that need the data to process transactions or ensure site security by always ensuring that these providers comply with GDPR.

6. Storage and Data Protection
6.1. Personal customer data is stored on safe and secure servers from unauthorized accesses, loss or disclosure.
6.2. We keep the data only for the time required to meet the goals for which they were collected, or as required by law.

7. The Rights of Data Holders
Under the terms of GDPR and Shield Act, data holders have the following rights:
7.1. Access Right: The client can request information about the personal data we deal with.
7.2. Right to rectify: The client may request the correction of incorrect or incomplete data.
7.3. Right to Delete: The client may request erasure of their personal data, except where they are required to comply with legal obligations.
7.4. Right to treatment limitation: The client may request the limitation of the treatment of their data under certain circumstances.
7.5. Right to data portability: The client can request a copy of their personal data in a commonly-use, structured format.
7.6. Opposition Right: The client can oppose the treatment of their data for certain purposes such as direct marketing.
7.7. Right to withdraw consent: The client can withdraw consent at any time without compromising the legality of the treatment prior to withdrawal.

8. Rights Exercise
Customers can exercise their rights by sending an application to our prtacospeed.general@gmail.com email. We will respond to all orders no later than a month.

9. Similar Cookies and Technologies
9.1. Our website uses cookies to improve user experience. Users can choose to disable cookies in the configurations of the browser, although this may affect the functionality of the site.
9.2. The site uses Google reCAPTCHA to ensure that the use of forms is safe and to prevent fraud and abuse. ReCAPTCHA collects information about user behavior on the site as described in Google's privacy policy.

10. Changes to this Privacy Policy
We reserve the right to change this Privacy Policy at any time. Changes will be communicated on our website and if necessary we will inform customers by email.

11. Contact
For more information or questions about our Privacy Policy, please contact us using prtacospeed.general@gmail.com.